FAQ

Welcome to the Marvels’ FAQ page. As a trusted authority in the fine jewelry industry for over 38 years, we're here to provide you with comprehensive information about our lab-grown diamond engagement rings and designer jewelry. If you have any questions that aren't covered here, feel free to reach out to our dedicated customer service team for personalized assistance.

  1. What makes Marvels’ Jewelry unique? At Marvels Co., we stand out by not only being online merchants but also original designers and manufacturers of the exquisite jewelry we offer. With a rich legacy of crafting fine jewelry, our pieces are meticulously designed, expertly crafted, and unrivaled in terms of value. Our commitment to superior styling, impeccable craftsmanship, and exceptional customer service truly sets us apart.
  2. What are lab-grown diamonds, and why should I consider them for an engagement ring? Lab-grown diamonds are ethically and sustainably created in controlled environments with the same chemical and physical properties as mined diamonds for up to 80% less in price. They offer a stunning alternative without the environmental impact of traditional mining. Choosing a lab-grown diamond engagement ring from Marvels means you're selecting a breathtaking symbol of love that aligns with your values.
  3. Can I customize my engagement ring or designer jewelry? Absolutely. As masters of fine jewelry design, we understand the importance of personalization. We offer customization options for our engagement rings and designer jewelry, allowing you to create a piece that perfectly reflects your style and preferences. Contact our design experts to explore the possibilities.
  4. Do you offer warranties or guarantees on your products? Yes, we take immense pride in the quality and durability of our jewelry. Every piece from Marvels comes with a warranty against manufacturing defects. Additionally, our commitment to excellence means that your satisfaction is guaranteed. If you're not entirely delighted with your purchase, our customer service team will work closely with you to address any concerns.
  5. How do I care for my Marvels jewelry? Caring for your jewelry ensures its longevity and brilliance. We provide detailed care instructions to help you maintain the luster and beauty of your pieces. Regular cleaning and proper storage will keep your jewelry looking stunning for generations to come.
  6. How can I stay updated on new collections and promotions? Stay connected with us by subscribing to our newsletter and following us on our social media platforms. This way, you'll be the first to know about our latest collections, exclusive offers, and exciting promotions.

Thank you for choosing Marvels as your premier destination for lab-grown diamond engagement rings and designer jewelry. We're honored to be a part of your special moments and look forward to providing you with exceptional pieces and unparalleled service.