Welcome to Marvels, where your journey into the world of exquisite lab-grown diamond engagement rings and designer jewelry begins. Our commitment to providing you with exceptional products and an unparalleled shopping experience is reflected in our Terms of Sale. By making a purchase from Marvels, you agree to the following terms:
- Ordering Process
- Placing an Order: When you place an order with Marvels, you confirm that you have read and understood the product details, pricing, and any applicable terms.
- Order Confirmation: Upon successful payment, you will receive an order confirmation via email, outlining the details of your purchase.
- Pricing and Payment
- Pricing: Our pricing is transparent and reflective of the craftsmanship, materials, and value we provide. All prices are in $US, inclusive of applicable taxes.
- Payment Security: Your payment information is securely processed, and we do not store sensitive payment details.
- Shipping and Delivery
- Shipping Information: Please ensure your shipping details are accurate and up-to-date to ensure a smooth delivery process.
- Delivery Timeframes: Estimated delivery timeframes are provided during the checkout process. Please note that unforeseen circumstances may affect delivery times.
- Returns and Refunds
- Return Eligibility: We accept returns within 15 days from the date of delivery. Please refer to our Return Policy for detailed information.
- Refunds: Refunds will be issued to the original payment method within 3 business days after the returned item is received and inspected.
- Warranty
- Limited Lifetime Warranty: Our limited lifetime warranty covers manufacturing defects. Please refer to our Product Warranty page for more information.
- Modifications and Cancellations
- Order Modifications: If you need to modify your order, please contact our Customer Support team as soon as possible. Modifications are subject to availability and may result in changes to pricing and delivery times.
- Order Cancellations: You may cancel your order within 24 hours after placing it. Please contact our Customer Support team for assistance.
- Intellectual Property
- Copyright: All content on our website, including images, text, and designs, is protected by copyright and intellectual property laws. Any unauthorized use is strictly prohibited.
- Governing Law
- These Terms of Sale are governed by the laws of Los Angeles, CA, and any disputes will be subject to the jurisdiction of the courts of Los Angeles, CA.
- Contact Us
If you have any questions, concerns, or inquiries regarding your purchase or our Terms of Sale, please don't hesitate to contact our Customer Support team at CS@MarvelsCo.com or call 800.754.1030. We're here to ensure your experience with Marvels is exceptional.
By completing a purchase from Marvels, you acknowledge that you have read, understood, and agreed to our Terms of Sale. Your trust is at the heart of our brand, and we're dedicated to providing you with unparalleled products and service.
Last updated: 8/26/2023